I+Pack Smart Solar

50% discount for 4 months

What does the I+Solar Pack service consist of

Our most complete solar plan, which allows you to enjoy your solar installation with the greatest peace of mind and performance. It includes financial compensation in the event that a fault causes a stoppage in production.

Moreover, as an I+Solar customer, you benefit from a special price on solar panel cleaning, available whenever you need it.

Installation repair

Benefit from support and repairs of up to €300 in the event of a fault.

Check and maintenance

We protect your installation against unforeseen events with a check-up every two years to guarantee the best performance.

Compensation due to unavailability

If your production stops due to a fault, we compensate you financially for each day of repair.

Main advantages

If you are a resident customer, have a photovoltaic installation and are also a self-consumer with Iberdrola You can enjoy I+Pack Solar! Plus, you can request a panel cleaning at a special price.

Quick customer service

Within 2 to 5 days, our technical service will contact you.

No lock-in period

It will last as long as you want and need it to, with no lock-in period or penalties.

24/7 assistance

Call us at 900 92 33 33, our exclusive customer service phone for Smart Solar customers.

Peace of mind

Your savings never stop: in the event of a production stoppage, we compensate you financially during the repair days.

Sign up now

*Price with taxes. Includes: Indirect taxes: VAT (21 %) for the Iberian Peninsula and the Balearic Islands.
For the Canary Islands, (7 %) IGIC (General Indirect Canary Island Tax) applies, and for Ceuta and Melilla, (4 %) IPSI (Tax on Production, Services and Imports) applies.

I+Pack Solar Conditions

Any questions?

We'll help you find the answer you're looking for. Take a look at our most frequently asked questions!

You can request any of these services 24 hours a day, 7 days a week by calling 900 92 33 33 or using our APP.

A 30-day grace period applies from the date of contracting services for customers who already have a solar installation. And for those customers who contract a solar installation, the grace period (30 days) begins the day the installation begins to produce.

No, signing up for these services does not entail a lock-in period.

Residential customers (with NIF or CIF) who have a photovoltaic installation (up to 10 kWp).

By calling 900 11 00 11 or, if you prefer, by visiting your nearest service point. You can also sign up for it using our app or website.

You can cancel at any time without penalties.

Payment will be made within a maximum of 3 months from the resolution of the incident.

You will receive a compensation of €1.5/day for each day your installation is out of service, starting from the day the repair request is notified and generated, until the day it is repaired.

You will receive compensation of €1.50 for each day the facility has been out of production for various reasons. The reasons can be very varied, disconnection of the wiring, problems with the circuit breaker, error in the inverter, etc. Problems arising from weather conditions such as snow accumulation or haze, or other conditions that are not considered causes of facility unavailability, are excluded.

You will receive a compensation of €1.5/day for each day your installation is out of service, starting from the day the repair request is notified and generated, until the day it is repaired. The amount resulting from multiplying €1.50 by the number of days is the total compensation for unavailability. This amount will be included on your invoice as a discount. If the compensation amount is greater than the amount to be invoiced and if your bank account is direct debited, you will receive a credit to your account for the remaining amount. If you do not have direct debit, the outstanding amount will be deducted from subsequent invoices.

Because you will be able to enjoy additional coverage not included in the guarantee. The manufacturer's warranty, normally only covers mechanical breakdowns, whereas with this service, you'll be protected against any unforeseen events such as accidental damage, damage caused by corrosion or rust, software updates, etc.