Payment Protection Plus

For just €1.95/month, you can insure the payment of your electricity or gas bills up to €2,400 and enjoy free services that will help you in times of difficulty. For example:

Preparing your CV.
Second Medical Opinion.
Preparation of Will and Living Will

Sign up now

What does it include?

Safety

Fully covered

Thanks to your policy, you will enjoy coverage of up to €2,400 for your electricity and gas bills.

Peace of mind

When times get hard

We insure the payment of your bills in the event of unemployment, disability, hospitalisation or death.

Convenience

Your actions, sorted

Preparing from your CV to your Will. Plus, we offer you a second medical opinion when you need it.

By your side when times get hard.

By signing up for the Payment Protection Plus, you will have the peace of mind you need when times get hard.

Preparation of the insured person's Curriculum Vitae and registration of the CV in job portals Help in managing the insured person's employment if they are unemployed.
Second medical opinion In the event of absolute permanent incapacity or hospitalisation, the insured person will have the option of insuring their diagnosis.
Drawing up of Wills and Living Wills and advice on procedures after death. The insured person's family will also be assisted in managing the digital end of life of the deceased (online deletion of data).

A service that offers so much more

Our insurance is there to accompany you and ensure that energy is not a burden in times of difficulty.

	Compensation	Insured age group	Additional information
Unemployment (*)	500€ (x2)	Under 67 years of age	€500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days. 30 day coverage gap
Temporary Disability	500€(x2)	Under 67 years of age	€500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days.
Hospitalisation for any reason (*)	500€	Under 99 years of age	After 3 straight days in this situation for homes
Absolute and permanent incapacity	1200€	Absolute and permanent incapacity	-
Death due to illness	1200€	Under 85 years of age	-
Death due to an accident on the construction site	2400€	Under 99 years of age	-

Unemployment (*)

Compensation

500€ x (x2)

Insured age group

Under 67 years of age

Additional information

€500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days. 30 day coverage gap

Temporary Disability

Compensation

500€ x (x2)

Insured age group

Under 67 years of age

Additional information

€500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days.

Hospitalisation for
any reason (*)

Compensation

500€

Insured age group

Under 99 years of age

Additional information

After 3 straight days in this situation for homes

Absolute and permanent
incapacity

Compensation

1200€

Insured age group

Under 67 years of age

Additional information

—

Death due to
illness

Compensation

1200€

Insured age group

Under 85 years of age

Additional information

—

Death due to an accident on the
construction site

Compensation

2400€

Insured age group

Under 99 years of age

Additional information

—

(*) The Unemployment and Hospitalisation coverages are mutually exclusive: Unemployment cover is available to employees with a permanent contract. On the other hand, persons who are not actively working on the date of the claim shall be covered for Hospitalisation.

The compensation amount will be used by Iberdrola to set up credit for the electricity and/or natural gas supply contract covered by the insurance, meaning you pay nothing for bills included in the insured contract until your compensation balance is spent.

Specific Conditions
Payments Plus Protection

Get your insurance in 3 easy steps

Moreover, if you are an Iberdrola customer, you can skip the first step to speed up the process even more.

Sign up now, ¡to get 2 months FREE!

Fill out your details

We just need a few personal details to start signing for it.

Please enter your bank account

So payment can be wired to this account. Don't worry, you can change them later.

Sign and you're done!

Sign the contract and the process is completed! Within 1 to 5 days you may enjoy your insurance.

Sign up

Pets Payment Protection Plus

And if you have pets, so you have more peace of mind, for €3.95/month (including taxes).

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Any questions?

Here are some of the most frequently asked questions

Any person between 18 and 75 years of age with an electricity or gas contract with Iberdrola Clientes.

You can sign up by calling us on 91 123 93 12 or, if you prefer, by visiting your nearest service point. You may also sign up for it from our Web.

Contract duration is 1 year, automatically extendable for consecutive 1 year periods. The customer may cancel the Service at any time without penalty.

In case of a claim you must contact the MetLife, on of the main insurers worldwide, by email (siniestros-sp@metlife.es), on the phone number +34 91 725 00 77, from 09:00 am to 07:00 pm except for Fridays in the summer and before a bank holiday, until 5:00 p.m. Metlife will process the claim and, where appropriate, notify Iberdrola of the compensation. You will not have to pay anything for your electricity or gas supply bills until the balance of the compensation has been used up.

To request any service, you should call to +34 900 31 41 19. The service is provided by Europe Assistance, one of Spain's leading assistance services providers and part of the Generali Group, one of the world's leading insurance companies.