Sign up now and get 50% off your charges and 12 months free

Call us at  

91 198 60 25

Call us at  

91 198 60 25

We call you

We call you

Why is it for you?

Because with the Advanced Smart Assistant you can use your charges to make savings, among many other advantages:

It's simple

Manage everything from the App. Enter your user and range data, and we'll take care of the rest!

It's cheap

Enjoy savings of €285/year on charging your vehicle (estimated for Iberdrola's Stable Plan and 15,000 km/year)

It's flexible

Compatible with all our Electricity tariffs and on multiple brands of electric vehicles, with no additional device!

 

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Your Assistant at a glance

 

With the Advanced Smart Assistant you can make real savings on your electricity bill, prioritising the use of renewable energy and reducing CO2 emissions Discover it in just one click or, if you prefer, access its User Guide.

Go to the User Guide

Check whether it is compatible with you

To start, we need to know if you have coverage where you park your electric vehicle at home:

Check whether it is compatible with you

Then select the make and model of your car to check compatibility:

Your perfect Assistant is...

You got it! Sign up now for your Advanced Smart Assistant and enjoy it for free for the first year!

 
 

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Advanced Smart Assistant
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3,57 €/month
(price including VAT)
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See our full range of services

If you still have doubts, call us!

Request a call or come to our customer service points, we will help you as soon as possible!
900 92 55 99

Any questions?

Here are some of the most frequently asked questions:

Product information Usage Requirements Electric vehicle charge Common Incidents

Product information

The Advanced Smart Assistant is Iberdrola's new solution that allows you to automatically manage your Smart Solutions, looking for savings on your bill, taking into account your electricity rate and always maintaining your comfort preferences.

Once you have signed up to the service, it is available on the Iberdrola Clientes App.

You can adjust your comfort settings in the Preferences section.

Of course. In the Preferences section you will always have the option to deactivate the automatic management to control the devices on your own.

If you only manage the electric vehicle through the car, you will only need connectivity both in your mobile phone and in the vehicle itself.

Usage Requirements

You must have an iOS device with version 15 (or higher) installed or Android with version 7 (or higher) installed.

No. The Advanced Smart Assistant is linked to your energy contract.

Electric vehicle charge

Currently, the following vehicles are compatible with the Advanced Smart Assistant:

  • Audi: A3 Sportback e-tron, A3 Sportback TFSI e, Q5 TFSI e, A7 Sportback TFSI e, Q5 Sportback TFSI e, e-tron, e-tron GT, e-tron S, e-tron S Sportback, e-tron Sportback, Q3 Sportback TFSI e, A6 Avant TFSI e, Q4 e-tron, Q4 Sportback e-tron, Q7 e-tron, Q7, Q7 TFSI e, Q3 TFSI e, Q8 e-tron, Q8 Sportback e-tron, Q8 TFSI e, RS e-tron GT, SQ8 e-tron, SQ8 Sportback e-tron, A8 L TFSI e
  • Cupra: Born, Formentor, Leon, Mii
  • Seat: Leon, Tarraco, Mii
  • SKODA: Enyaq 50 iV, Enyaq 80X iV, CITIGOe iV, SUPERB iV, OCTAVIA iV
  • Tesla: Model 3, Model S, Model X, Model Y, Cybertruck
  • Toyota: C-HR PHEV, Proace, bZ4X, Prius plugin, RAV4 PHEV
  • Volkswagen: ID.3, ID.4, ID.5, ID.7, ID. Buzz
  • Lexus: NX, RX, RX Plug-in Hybrid, UX
  • XPENG: G6, G9, P5, P7, P7i
  • Land Rover: Discovery, Discovery Sport, Range Rover Sport
  • Renault: Kangoo III, MEGANE E-TECH, Renault 5, Scenic E-Tech, Twingo III
  • Mercedes: A, B, C, CLA, E, EQA, EQB, EQC, EQE, EQS, EQV, eSprinter, eVito, G, GLA, GLC, GLE, S
  • Hyundai: INSTER, IONIQ 6, KONA
  • Kia: e-Niro, EV3, EV6, EV9
  • Nissan: Ariya
  • Jaguar: E-PACE, I-PACE
  • Porsche: Cayenne, Macan, Macan 4, Panamera, Taycan

You can get a rebate on your bill based on the automatic management of the Advanced Smart Assistant for charging your electric vehicle through your Pulsar Plus Wallbox or from your own electric vehicle. The rebate calculation takes into account the fact that the energy used during this automatic management was not being generated by a Smart Solar installation. 15% of the price of the energy used will be paid as a credit (promotion: 50% credit on the price until 31 August 2025).

Yes, you can use the service with as many compatible electric vehicles as you wish. All you have to do is register them in the service itself.

There are a few reasons why your vehicle might charge right after you plug it in:

  • The Advanced Smart Assistant has started its charging plan, so everything is under control.
  • Some programming is causing the car to charge, such as a charging programme in the vehicle itself or charging programmes at the charging point. You must switch them off to ensure charging is managed by the Advanced Smart Assistant.
  • The Advanced Smart Assistant checks your vehicle at regular intervals to monitor its charge status. If the car is plugged in just after one of these checks, it could mean a delay of up to 7 minutes before we stop the charging.

Our charging plan will not affect your battery any more than regular charging. Electric vehicle batteries are designed to withstand this charging pattern and should also be covered by your vehicle's warranty.

To do this, you can use the ‘Start immediate manual charging’ button available in both the ‘Your Vehicle’ and ‘Devices’ sections.

Common Incidents

Please check that you have correctly registered all your devices. To do this, go to the Devices section, check that they are on the list shown and that they are working correctly.

This message can appear for different reasons. The most common are as follows:

  • Need to accept the terms and conditions of your electric vehicle's manufacturer in order to be able to communicate with the vehicle.
  • Need to re-register your vehicle in order to be able to communicate the Advanced Smart Assistant with it.
  • Need to re-register your vehicle due to a change of credentials in your vehicle account. But don't worry, the Advanced Smart Assistant will tell you the reason for the connection error on the screen itself.

The savings data will appear after a period of thirty days after the user completes the registration of the devices.

General Terms and Conditions

Terms of use

*Subject to vehicles compatible with the Advanced Smart Assistant.
€3.57/month. Price including tax available for power capacities below 15 kW. Includes: indirect taxes: VAT (21%) for mainland Spain and the Balearic Islands included. For the Canary Islands the IGIC (7%) would apply and for Ceuta and Melilla the IPSI (4%).