Servicios de urgencias eléctricas

Aviso Importante

Debido al temporal nuestros servicios de atención en domicilios de nuestros clientes se están viendo afectados. Se está trabajando en las zonas más afectadas, a pesar de las dificultades de acceso por el estado de las vías de comunicación. Se están priorizando las atenciones más urgentes y se están desplazando medios de otras zonas para ayudar a normalizar la situación lo antes posible. Les afecciones en los servicios se notarán tanto en las zonas directamente afectadas por el temporal como las zonas limítrofes. Rogamos compresión a nuestros clientes ante esta situación tan severa, ya que los servicios pueden sufrir retrasos en su prestación.

Why is it right for me?

Because if you have an electrical emergency at home, we will be there to sort it out within three hours.

24-hour service

Call us at any time of day, 7 days a week.

Total cover

Labour, materials and call-out, all covered.

Guarantee

Minimum guarantee of 6 months in any of the work carried out.

Speed

Three hours from your call to when we start work.

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Emergency Electricity Conditions

*Price including tax available for power capacities below 15kW. Includes indirect taxes: VAT (21%) for the Iberian Peninsula and the Balearic Islands. For the Canary Islands, the IGIC (7%) applies and for Ceuta and Melilla, the IPSI (4%) applies.

Any questions?

Here you will find some of the most frequent questions, with their answers, in case they can help you.

With the Electrical Emergency service you can enjoy the peace of mind of knowing that, if there is a power supply failure in your home or in part of it, we will deal with the breakdown within 3 hours. We cover all repair costs (travel, labour and parts) up to €550 per year and without any limits on the work carried out.

Any residential customer with an energy contract (electricity and/or gas) with Iberdrola Customers.

You can sign up for the service by calling us on 900 110 011 or, if you prefer, by visiting your nearest service point.

You can also sign up for it on our website.

The one-year duration of the service is automatically renewed for consecutive one-year periods unless the client communicates otherwise by at least fifteen (15) days advance notice before the end of each period.

You can request the repair of a breakdown 24 hours a day, 7 days a week on our app, or if you prefer, by calling 900 22 45 22. Within 24 hours, a technician will be at your home to attend to your breakdown. All repairs will have a minimum six-month warranty.

You can cancel at any time without any type of penalty.