What is the purpose of password management?

 

Your passwords are the basis for accessing many of the digital services you use in your daily life: social networks, online banking, email, online shopping stores, etc. Managing them properly helps you to protect your identity and your most confidential information.

Why is this important?

 

Because if someone gains access to your passwords, they could use them to impersonate you, carry out transactions in your name and seriously compromise your privacy.

How can I manage my passwords better?

 

Creating stronger and more secure passwords, using different passwords for each service and changing them periodically.

Tips to improve your cybersecurity

Follow these tips and prevent poor password management, putting your information at risk.

Create strong passwords

With 8 characters, uppercase, lowercase, symbols and numbers.

Use different passwords

Use a different one for each of your services (email, social networks, banks...).

Do not share them with anyone

Your passwords are personal and non-transferable.

Change them every so often

It is advisable to change passwords from time to time.

Use password managers

If you have a lot of passwords, a password manager will help you store them securely.

Two-step verification

Choose two-step verification whenever possible.

Iberdrola protects you

Our security measures ensure that all your transactions, contracts and payments are always well protected.

Access passwords

Secure password access to My Customer Area and Customer App

Secure payments

Pay your bills securely with PSD2 protocol

Reliable communications

We will never ask you for private data in an email or SMS

Dual verification

In key processes, identity verification is carried out twice

Help us to protect you and other customers

Fill in this form to report suspicious fraudulent activity. We guarantee you complete anonymity in your complaint.

More information on cybersecurity