Essential Payment Protection

Insure the payment of your bills in unexpected situations for €0.95 (tax included) per month.

Why is it right for me?

Because you won't have to worry about your electricity or gas bills in times of hardship, so you and your family can rest easy.

Coverage

Temporary or Complete Incapacity, Hospitalisation or Death.

Security

With up to €600 coverage for your electricity and gas bills.

Peace of mind

Rest easy. Your electricity and gas bills are covered.

Essential Payment Protection Specific Conditions

What's included?

For just €0,95 per month (including tax), you'll be covering:

	COMPENSATION	INSURED AGE GROUP	INSURED INFO
Temporary incapacity (*)	250€ x 2	Under 67 years of age	€250 after 30 consecutive days in this situation and an additional €250 after 210 consecutive days
Hospitalisation (*)	250€	Under 67 years of age (for any reason) Between 67 and 99 years (for accident)	After 3 consecutive days in this situation.
>Absolute and permanent incapacity	600€	Under 67 years of age
Death	600€	Under 67 years of age (for any reason) Between 67 and 99 years (for accident)

Incapacidad Temporal (*)

INDEMNIZACIÓN

250€€ x 2

EDAD ASEGURADA

Menores de 67 años

INFO. ADICIONAL

250€ después de 30 días seguidos en esa situación, y 250€ adicionales si se alcanzan los 210 días seguidos.

Hospitalización (*)

INDEMNIZACIÓN

250€ x 2

EDAD ASEGURADA

Menores de 67 años (por cualquier causa).
Entre 67 y 98 años (por accidente).

INFO. ADICIONAL

Tras 3 días seguidos en esa situación.

Incapacidad absoluta y permanente

INDEMNIZACIÓN

600€

EDAD ASEGURADA

Menores de 67 años

INFO. ADICIONAL

Tras 3 días seguidos en esa situación.

Fallecimiento

INDEMNIZACIÓN

600€

EDAD ASEGURADA

Menores de 67 años (por cualquier causa).
Entre 67 y 98 años (por accidente).

Coverage for Temporary Incapacity and Hospitalisation are mutually exclusive. Active workers will be covered for Temporary Disability. Persons who are not actively working will be covered by Hospitalisation.

The compensation amount will be used by Iberdrola to set up credit for the electricity and/or natural gas supply contract covered by the insurance, meaning you pay nothing for bills included in the insured contract until your compensation balance is spent.

And if you want more protection (up to €2,400) and to ensure the payment of the energy in case of unemployment...

Payment Protection Plus

To give you peace of mind, for just €1.95 per month (tax included). Sign up now and get two months free.

Find out more

Do you have any questions?

Here you'll find some of the most frequent questions, with their answers, in case they are helpful to you:

For just €0,95/month (including tax) your electricity or gas contract bills will be insured in case of unemployment, temporary disability, hospitalisation, absolute and permanent disability or death, up to a maximum of €600. The coverage depends on your age and employment situation as described in the summary table on the website and in the insurance conditions.

Once you have received the compensation in the event of a claim, you will not have to pay anything for the bills of the insured electricity or gas contract until the compensation amount has been used up.

Those persons who on the date of the claim are actively working as self-employed, civil servants or employees will be covered for Temporary Disability.
Those persons who are not actively working on the date of the claim shall be covered for Hospitalisation.
In addition to one of these two covers, the insured person will be covered for Absolute and Permanent Disability and Death.

Any residential customer with an energy contract (electricity and/or gas) with Iberdrola Clientes who is between 18 and 66 years of age (both inclusive).

You can sign up for the service by calling us on 900 22 45 22 or, if you prefer, by visiting your nearest service point.

The duration of the contract will be one (1) year, automatically extendable for consecutive annual periods unless the client communicates otherwise fifteen (15) days prior to the end of each period.

In case of a claim you must contact the insurer MetLife by email (siniestros-sp@metlife.es), on the phone number +34 91 725 00 77, from 09.00 to 19.00 hours, or by fax (+34 91 725 32 93).

Metlife will process the claim and communicate, where appropriate, the compensation to Iberdrola so that it can be transferred to the insured electricity or gas contract.

You can cancel at any time without any type of penalty.