We are committed to transparency and increasingly accessible communication for our customers.
At Iberdrola we continue to work on using Plain Language in our communications and thus achieve the AENOR-certified seal in those communications that are most relevant to our customers.
The keys of our commitment
Our commitment is to make it clear and easy for our customers to find the information they need about our products and services. We want to be ever closer and more transparent in order to further improve our communications and customer satisfaction.
What does this seal imply?
The best writers
The use of Iberdrola's Plain Language Guide ensures that our communications exude understanding and transparency in every word.
Understandable and functional communication
Our customers have reviewed Iberdrola's communications for accessibility and comprehensibility.
Certificate of recognised prestige
Iberdrola is endorsed by this seal, which verifies that communications comply with the requirements of Plain Language. The result? The peace of mind our customers deserve.
Your peace of mind, our commitment
The Plain Language AENOR-certified Seal confirms Iberdrola's efforts to continuously improve our communication and offer the greatest transparency to our customers.
