Faults

You can report a fault or check the status of a fault here.

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Faults

You can report a fault or check the status of a fault here.

Services included

Faults

You can report a fault or check the status of a fault here.

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Select the option you require

Faults

Manage your faults in progress.

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Check your fault

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Faults

Manage your faults in progress.

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Your faults

Tabla averias abiertas
Date reported Type of fault Details
Tabla averias cerradas
Date reported Type of fault Details

Faults

Report a new fault or reopen an existing one here.

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New or existing fault?

Do you want to reopen a fault that occurred in the last 6 months?

Yes No

Faults

Report a new fault or reopen an existing one here.

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Report a new fault

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Which electrical device/appliance has a fault?

Report a new fault

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What is the status of the fault?

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Faults

Report a new fault or reopen an existing one here.

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Report a new fault

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Details of electrical appliance

Report a new fault

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Information about the boiler

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Faults

Report a new fault or reopen an existing one here.

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Report a new fault

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Contract information

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Faults

Report a new fault or reopen an existing one here.

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You are going to reopen a fault

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Select the fault

Tabla averias cerradas
Date reported Type of fault Details

Faults

Report a new fault or reopen an existing one here.

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You are going to reopen a fault

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Do you want to reopen the fault?

Contract holder

Address

Country

Reopen fault

You have reported a fault

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You have finished

We will be in touch soon to arrange an appointment. You can track the status of your fault in the "Faults" section.

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Faults

Report an urgent fault here.

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Report an emergency

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Is there a power outage in your neighbourhood?

Yes No

Faults

Report an urgent fault here.

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Report an emergency

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You have finished

The information you have provided suggests that this may be a general fault, which can only be resolved by your distributor. Please contact them:

900171171
Call

Faults

Report an urgent fault here.

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Report an emergency

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Contract information

Remember that we will send a notification to this email address

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Faults

Report an urgent fault here.

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Report an emergency

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Thank you for being so quick!

A technician will contact you and will be at your home within three hours

OK

Consult my maintenance tasks

You can check your maintenance history here

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Maintenance tasks completed/pending

Tabla mantenimiento
Period start Period end

Reopen fault

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